Save big with Hotwire

Overview
Star Rating Descriptions

How we calculate our star ratings:

Hotwire starts with Expedia star ratings, and then adjusts each hotel based on our customer's feedback (that's you!). Help keep them accurate by telling us about your hotel experience in our post-stay survey.

What to expect:

The accommodation you book through Hotwire will be no different from what you could book directly through a hotel. Well, unless you count the incredible deal that Hotwire customers get on their room, of course.

Regardless of a hotel's star rating, you should expect a clean, private room that comes with housekeeping services. If you encounter a problem during your stay, contact us and we will work directly with the hotel to resolve it. Decisions regarding our Star Ratings Guide, rebooking or compensation will be determined solely by Hotwire.

See star rating descriptions

5-star
4.5-star
4-star
3.5-star
3-star
2.5-star
2-star
1-star

Luxury 5-star hotels

These top-of-the-line hotels offer the highest level of service and comfort, sure to please even the most discriminating tastes. Guests enjoy top-notch amenities, elegant accommodations and a superior hotel experience.

Hotels in the luxury 5-star rating category include:

Please note:

Hotel brands featured above do not represent Hotwire's complete offering of hotel partners in this star rating category. We do not guarantee you will stay in one of these hotels. In addition, we offer select independent hotels, not listed here. Note that some brands feature hotels in more than one star rating category.

Distinctive 4.5-star hotels

Guests can expect attentive service, premium amenities, and stylish accommodation from these polished hotels. Unique touches will make your stay memorable. Some 4.5-star hotels may offer optional amenities at an additional cost, such as spa services.

Hotels in the distinctive 4.5-star rating category include:

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Elite 4-star hotels

These distinguished establishments offer a consistently high level of service. Access to deluxe amenities will make your stay comfortable and convenient. Some 4-star hotels may make optional amenities available at an additional cost.

Hotels in the elite 4-star rating category include:

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Quality 3.5-star hotels

These quality hotels feature an enhanced level of service and comfort compared to similar establishments in the 3-star category. Guests have access to a range of amenities with occasional fees.

Hotels in the quality 3.5-star rating category include:

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Mid-Scale 3-star hotels

These mid-range hotels offer a relaxed and inviting environment. Extra amenities and clean rooms will make your stay comfortable.

Hotels in the mid-Scale 3-star rating category include:

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Casual Comfort 2.5-star hotels

These clean and comfortable establishments offer more than just the basics. Limited service makes your stay affordable without compromising on quality.

Hotels in the casual comfort 2.5-star rating category include:

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Economy 2-star hotels

These wallet-friendly establishments offer clean, basic accommodations for the budget-conscious traveler. You'll have access to limited services and amenities, often free of charge.

Hotels in the economy 2-star rating category include:

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Basic 1-star hotels

These affordable establishments offer clean, no-frills accommodation with minimal on-site facilities. Rooms are usually small and functionally decorated. Off-site dining options at casual restaurants are often located within walking distance.

How we calculate our star ratings:

What to expect:

Hotels in the luxury 5-star rating category include:

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Hotels in the distinctive 4.5-star rating category include:

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Hotels in the elite 4-star rating category include:

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Hotels in the quality 3.5-star rating category include:

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Hotels in the mid-Scale 3-star rating category include:

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Hotels in the casual comfort 2.5-star rating category include:

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Hotels in the economy 2-star rating category include:

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Hotels in the basic 1-star rating category include:

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